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Opened the container and found that everything was covered in bird droppings. Highly recommended. It’s also very heavy the top is 94kg so make sure you have some help. The quality of the customer service is very low - first they said they don't have any details on my order as they only look after the transport / delivery part but then they could manage my refund request (actually you have to explain why you need a refund for something which has never been delivered).All the reviews are so bad about this company, I should not have given a chance to them. Outdoor Living Direct, Cheltenham. Free Shipping on orders over $49. Highly recommended. Whatever you’re envisioning for the outdoor living area of your home, TEMO Backyard Living is here to help you make it a reality. Genuine savings on our massive exclusive range of quality outdoor furniture at factory direct prices. You’ve come to the right place. We will be buying off this company again. It’s lovely quality, looks great and is super comfy. Ordered rattan furniture on Sunday morning. Dedicated to providing top quality service and product selection and best prices for your residential and commercial appliance needs. The quality of the customer service is very low - first they said they don't have any details on my order as they only look after the transport / delivery part but then they could manage my refund request (actually you have to explain why you need a refund for something which has never been delivered).All the reviews are so bad about this company, I should not have given a chance to them. As the damage is out of view we agreed to keep the sofa and as an compensation we got a parasol instead. Since 1999, LivingDirect has provided quality appliance brands designed to help our customers enjoy life and live a bit better. Looking for furniture for your home, condo, or beach house? Really please with my new furniture. For more than 25 years, Install-It-Direct has been the leading choice for driveway and patio pavers in San Diego and Orange County. This is absolutely not acceptable. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. Outdoor Living Direct Quality outdoor furniture at exceptional prices, direct to public. Ordered sofa set, delivered within 3 days giving the current situation I would say that’s pretty good going. Ordered the Bordeaux set which arrived within 2 days! Outdoor Living Direct is a family owned, Australian … We are Foley and Spanish Fort, AL's top choice for the high-quality furniture. Thank you Jane for the excellent service you provided for us! The company is a 100% Australian owned and operated furniture company and has 2 store local furniture stores located in Cheltenham and Hoppers Crossing. Would use again. unfortunately the reviews was correct. Stop by our … Additionally, your … Buy from the importer at the same prices that retailers do! This is absolutely not acceptable. Well made and the colour is stunning. NEVER USE THEM!Awful service - I ordered a garden furniture set a few weeks ago - as the delivery date is not mentioned on the website or the confirmation e-mail - which in itself is not acceptable. Tryed to deliver Wednesday but I was not in they got in touch with me and I asked for Tuesday they're very helpful and 09.15 Tuesday it came great service good quality would recommend very happy would buy off them again. She has also explained what they are doing to ensure this doesn’t happen to anyone else. We bought a lounge set for our garden off direct outdoor living and couldn’t be more happier with it. Overall a very good experience from a company that clearly care about customer satisfaction. 2 days later I received a email telling me that i had been refunded and the set was no longer available.Not happy I did read the reviews about this company that was not great but decided to give them a chance. CompactAppliance.com carries a wide variety of winecoolers, … Much better than expected. From direct outdoor living. Five star customer service from Jane. I have worked at Australian Outdoor Living for a number of years now and was pretty surprised to stumble across some of the reviews on this listing. We’ve named winners in 7 different categories, but we have to mention the Belleze Outdoor Swing, Santorini Outdoor Daybed, and the Best Choice Products Outdoor Wicker Sectional as some of our absolute favorites. Sofa set itself is absolutely gorgeous. They clearly sold "our" set for more money so we lost out. We bought a rattan arrangement which unfortunately got damaged in transit. Delivered driver made me laugh too appreciate. Thanks guys and we would buy from you again. Very impressed at the speed of delivery especially during lockdown. Even though I had an issue with a damaged item the company couldn’t do enough to sort the problem and the delivery driver was fantastic helping me lift the item into place with patience and skill. Brilliant Product and Outstanding Customer Service. I got in touch with the company to find out when they plan to deliver, we agreed on a delivery date which was confirmed in writing. Much better than expected. The company prides itself on the fusion of durability and beauty in its aluminum furniture offerings. Living Direct | Brands to Fit Your Lifestyle. ROSEVILLE, CALIFORNIA -- I ordered replacement cushions from It was very well packed and arrived on a pallet which my husband asked the delivery driver if he would take the pallet back, which he did so a huge thanks to the delivery team.The set is very well made, quality teak, the chairs were assembled and are very sturdy, the table just needed 8 bolts (key supplied) attached which were straight forward to do. I was slightly apprehensive after reading a few negative reviews but because there were plenty of positive reviews also, we ordered! On the first delivery we received the correct legs but with a fault where the centre beam was the wrong length and the table had a crack on it. I can only stress the level of customer service exceeded my expectations, we were offered a swap or a replacement, without hesitation, we took the swap on a day of my choice which went swimmingly, the delivery guy even helped me swap out the boxes. All in all great buy, great service and I definitely will recommend this company to anyone. Kept up to date with delivery to suit meCustomers service department very knowledgable & helpful following a small problem which was sorted immediatelyDelivery very smooth & again contacted by driver prior arrivalFurniture was all assembled except legs to table & exceptionally well wrappedAll furniture is of very good quality & workmanship with 7 year warrantyYes it came on a pallet, but how else would it be delivered. I would just like to echo on the previous reviews and I was hesitant due to previous poor reviews, but you have to take even view on these things. © 2021 Trustpilot A/S. Don't pay more - Outdoor Living Direct is Australia's outdoor … Delivered driver made me laugh too appreciate. Kept up to date with delivery to suit meCustomers service department very knowledgable & helpful following a small problem which was sorted immediatelyDelivery very smooth & again contacted by driver prior arrivalFurniture was all assembled except legs to table & exceptionally well wrappedAll furniture is of very good quality & workmanship with 7 year warrantyYes it came on a pallet, but how else would it be delivered. All in all great buy, great service and I definitely will recommend this company to anyone. NEVER USE THEM!Awful service - I ordered a garden furniture set a few weeks ago - as the delivery date is not mentioned on the website or the confirmation e-mail - which in itself is not acceptable. Ordered the Bordeaux came within 3 days but was squashed in transit, she reordered me a new set and for collection of the old one with 2 days and it is beautiful! There was a problem with our order when it arrived but the customer services team were helpful, polite and sorted it really quickly. Funny how we ordered during the 20% off offer. I forgot to say how pleased we are with our Corsica corner sofa, it’s quite difficult to buy everything on internet without trying it out. We cannot wait to use it tomorrow as the weather is set to be warm and dry :-). Five star customer service from Jane. Was a little nervous of ordering after reading reviews. Well done Jane! Poor service, I ordered a Rattan sofa set (the Lisbon) after liaising with a member of staff over the phone l was told that the charcoal version was out of stock. Our Avallon, Edgestar, and Koldfront … Now with interest free! Ordered the Bordeaux set which arrived within 2 days! Product and delighted with delivery timeframe given current challenges Sunday morning and came to an very... About customer satisfaction hanging off out of view we agreed to keep the sofa and as an we! 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